Makkah | BETH – 15 Feb 2026
27 Shaaban 1447 AH

Saudi Arabia’s General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque has completed its operational and technical readiness for Ramadan 1447 AH, rolling out a comprehensive plan focused on peak-time management, crowd control, and enhancing the overall pilgrim experience.

Operational Priorities

Assets & Facilities: Ensuring power reliability, HVAC efficiency, lighting systems, elevators, escalators, and audio systems readiness.

Maintenance & Sanitation: Intensified preventive maintenance, hygiene, disinfection, and environmental safety measures to maintain service continuity during peak periods.

Crowd Management: Enhanced on-ground guidance teams with real-time translation, optimized pathways and prayer areas, and improved wayfinding signage.

Smart & Digital Services

3D interactive maps to facilitate navigation inside the Holy Mosques.

Visitor counting systems using digital sensors to support data-driven crowd management.

Visitor satisfaction devices for continuous service improvement.

Multilingual interactive guidance screens across the Grand Mosque and courtyards.

Door numbering and the activation of the “Rasid” reporting service to accelerate field response.

Pilgrim Services

Dedicated transport support for elderly visitors from transit hubs.

Upgraded Zamzam water distribution, carpets, carts, gates, and restrooms.

Regulated iftar distribution in coordination with the national Ehsan platform and food waste reduction measures.

Luggage storage, guest care centers, children’s hospitality centers, and enhanced volunteer platform readiness across Makkah and Madinah.

Spiritual Enrichment

Operation of the Exhibition of the Architecture of the Two Holy Mosques.

Educational and enrichment programs through libraries, the Kiswa Factory complex, and Qur’an distribution.

Improved organization and services for i‘tikaf (spiritual retreat) during peak periods.

BETH Summary
This Ramadan’s operational framework is built around smart, data-driven operations, flexible crowd management, and digitally enabled services—aimed at sustaining reliability, safety, and an elevated spiritual experience for worshippers during peak demand.