Today, the Saudi Ministry of Health launched a new life-saving service through a 24-hour line consisting of a specialized team and consultants from various medical specialties in order to save the lives of patients.

Through this service, the Ministry of Health continues to provide its services at the national level to health facilities in all government and private sectors around the clock. The services it provides include medical guidance for health practitioners, acceptance and coordination of life-saving cases, and toxicology consultations for health practitioners and the community.

The "Life Saving Line" specialists receive calls by sorting them and directing them to the consulting doctor on duty according to the required specialization, in order to ensure that the best medical decision is reached in record time, in addition to following up on the progress of the transfer of accepted patients until reaching the facility they are transferred to.

The current work team includes a large number of medical specialties, which include 12 sub-specialties, sub-specialties and special tracks.

The Ministry of Health stated that the average life-saving line services reach 70,000 calls that are answered annually, while more than 18,000 cases are transferred annually to specialized hospitals. While 8192 follow-ups were recorded for the patient’s condition 24 hours after receiving the service, while the total critical consultations amounted to 32,246 consultations, of which 23,590 were transferred as life-saving cases, and 8656 cases were followed up with treatment in the same hospital, and the total toxicology consultations amounted to 34,076 consultations, including 13761 toxicology consultations. In hospitals, and 20,316 cases of toxicity from the community. With regard to cases of ICMO service (extracorporeal membrane oxygenation), the total number of consultations reached 550, of which 473 were followed-up treatment in the same facility, and 77 cases were transferred to other facilities.