Makkah Al-Mukarramah - The Kingdom has made great strides in its plans to develop and expand the work system inside the Grand Mosque and the Prophet’s Mosque and equip them with the latest security and health services that provide comfort for pilgrims, visitors and pilgrims. As human cadres have grown and technical and electronic equipment has increased, with the constant support of the wise leadership - may God protect him - and the packages of development programs and transformational initiatives have stimulated growth and success factors whose outputs are in line with the Kingdom’s vision 2030.

In light of the technical development and the use of modern equipment and technologies, the Presidency has provided (11) robots that work with the feature of artificial intelligence, (20) Biocare sterilization devices using dry steam, (20) devices for sterilization using the cold fog feature, and (500) sterilization pumps to sterilize floors Barriers and handles, in addition to (500) electronic soaps distributed throughout the Holy Mosque, using (20) thousand liters of sterilizers daily, which were selected with great care and high quality for use in the Grand Mosque, in addition to special robots for distributing Zamzam water bottles for 8 continuous hours. Without human intervention, and with advantages including standing and distributing for 20 seconds, not colliding and impeding movement.

On the guiding and guiding side, the Presidency provided (100) guiding and electronic panels in the Grand Mosque and its courtyards, in several international languages ​​to guide and direct visitors and pilgrims of the ancient house towards the sites they want to go to, and electronic counters are available with interactive tablets containing the awareness and educational authority’s publications, including (Umrah adjective, instructions from The Book and the Sunnah, the Al-Baraka fold, and we have guided it to the two Najdeen), and there are banners designed with the electronic coding feature to be downloaded through the smart phones of visitors and visitors to the reader (QR) in order to ensure their safety and in application of precautionary measures, and keep pace with the digital transformation by activating technology in the services provided to visitors and visitors.

The presidency also inaugurated the guidance robot, which contains a 21-inch touch screen that can be used to perform a number of services of interest to visitors to the Grand Mosque, such as guidance, guidance and expressing an opinion, equipped with an intelligent stopping system that allows its smooth movement, and a high-resolution front and bottom camera system in transferring the image. The device is distinguished by its ability to guide pilgrims and Umrah performers on how to perform rituals, issuing fatwas and allowing communication with the sheikhs from a distance, and the ability to set a number of introductory instructions in more than one language.

In the same context, the Agency's Digital Transformation Department has provided a (Digital Services Guide), which explains how to benefit from the digital presidency services.

By clicking on the digital service directly or scanning with a barcode, including the Al-Haramain application, an application that enables the beneficiary to watch the Friday sermon and the daily broadcast of prayers via live broadcast and in more than one international language, and the Umrah pilgrims application that provides gathering and entry points, movement paths, chapels and an explanation of their colors and meanings, and the locations of vehicles and gifting kiosks. , according to the numbers and designated locations and facilitating the organizational process for the entry and exit of pilgrims and worshipers. The application also serves visitors who wish to pray in the honorable kindergarten or peace be upon the Prophet, may God’s prayers and peace be upon him.

The Naqul application facilitates the purchase of tickets and the reservation of electric and regular vehicles through their smartphones to perform the circumambulation and drive inside the Grand Mosque. Through the electronic navigation system via Bluetooth, which determines the location of the mobile phone holder, and is guided to its destination inside the Grand Mosque. The guide also allows watching the live broadcast of the Two Holy Mosques at all times, and the step-by-step instructions for Hajj and Umrah.

The Manarat Al-Haramain platform is specialized in presenting religious sermons, lessons and lectures, providing religious guidance and preaching, enabling visitors to access the related services of the Two Holy Mosques through smooth-use and high-quality digital platforms, and providing the possibility of direct communication with scholars and legal specialists, and digital services and programs facilitate answering the fatwas of the questioners. About the provisions of Islamic Sharia through the website of the presidency, and access to the Quran translated in multiple languages, which in turn serves non-Arabic speakers directly and from anywhere in the world.

The presidency has recently created several digital encyclopedias that work to limit the scientific lessons he has delivered since the beginning of the recordings within the Two Holy Mosques, and make them available to all those who wish through an electronic application. Languages ​​and disciplines, and the optimum use of artificial intelligence in the improvement of outputs with setting a time criterion for the completion of the preparation of the encyclopedia. The Presidency has also indexed nearly (107) thousand tapes of prayers, recitations, scientific lessons, sermons and religious sermons held in the Grand Mosque since 1407 AH.

In its new administrative structure for the year 1443 AH, the presidency aims to renew and pump young blood and keep pace with the Kingdom’s vision 2030, and crown the creative Saudi youth, providing them with opportunities and taking care of them, as the youth category in the past represented 10% and today they exceed 95% in the presidency and agency, as well as for Saudi women Its empowerment and its success story in the Two Holy Mosques, where they numbered 1,000 female employees in the presidency and the agency.