Gigamon Expands Regional Presence in Saudi Arabia, Launches AI-Powered Deep Observability Solutions

Riyadh – BETH | September 11, 2025
Gigamon, a global leader in deep observability, announced the opening of its new office in Riyadh, reaffirming its growing commitment to customers in the Kingdom and the Middle East region. This strategic expansion enables organizations to leverage the Gigamon Deep Observability Platform to meet the urgent need for comprehensive visibility in an era of accelerating AI adoption and digital transformation.

The company also unveiled “Gigamon Insights,” an intelligent application powered by AI agents and designed to harness network telemetry data, delivering real-time guidance to security and IT teams as part of Gigamon’s latest innovations in expanding its AI vision.

Mounting Pressures on Hybrid Cloud Infrastructure

This expansion comes as organizations in Saudi Arabia face mounting challenges in securing hybrid cloud infrastructures against AI-driven threats.

55% of global organizations report that current security tools are no longer sufficient to detect modern threats.

One-third of surveyed organizations confirmed that network traffic volumes have more than doubled due to AI workloads.

Gigamon provides precise telemetry—packets, flows, and application metadata—directly to trusted cloud and security platforms, creating a strong foundation for deep observability that empowers enterprises to secure and manage their hybrid cloud environments.

Executive Statements

Shane Buckley, President and CEO of Gigamon, said:

“The rapid adoption of AI technologies, coupled with the increasing pace of cyber threats, puts organizations across the Middle East under significant pressure to secure and manage complex hybrid cloud environments. Our expansion in Riyadh underscores our deep commitment to the region and empowers customers with new capabilities for greater security, efficiency, and ROI.”

Damian Wilk, General Manager for Emerging Markets in EMEA, added:

“Saudi Arabia is accelerating its digital transformation agenda under Vision 2030, creating an unprecedented need for visibility into hybrid cloud infrastructures to address evolving threats. Our expansion reflects a steadfast commitment to empowering local and regional organizations with deep observability capabilities.”

STC Honored with “Giga Hero” Award

As part of this regional expansion, Gigamon honored Saudi Telecom Company (STC), the largest telecom provider in the Middle East, with the “Giga Hero” Award for excellence in customer service during its annual customer event Gigamon Visualize Bootcamp.

Rayan Alrajhi, Cybersecurity Design Director at STC, said:

“STC is leading Saudi Arabia’s digital transformation journey, aiming for global leadership and innovation while ensuring a secure digital future. Gigamon’s deep observability solutions have played a pivotal role in strengthening our defenses, protecting national infrastructure, and delivering reliable, high-quality services.”

AI-Powered Innovations

Gigamon outlined a multi-phase roadmap to enhance its Deep Observability Platform with AI, including:

Gigamon Insights: An AI-driven tool to accelerate investigations and root-cause analysis while maintaining data privacy through a flexible AI architecture that supports customer-provided or private large models.

AI Traffic Intelligence: Provides direct visibility into generative AI and LLM activities across 35 leading engines, including ChatGPT, Gemini, and DeepSeek—without requiring agents, and capable of monitoring encrypted traffic.

AI-Enhanced GigaVUE-FM Assistant: Integrated into the GigaVUE-FM platform, leveraging generative AI and natural language interfaces to simplify configuration, management, and troubleshooting, boosting IT, security, and DevOps productivity.

Availability and Roadmap

AI Traffic Intelligence is now available for regional customers using the GigaVUE Cloud Suite.

GigaVUE-FM Assistant and Gigamon Insights will be launched in Q4 2025, with additional partners joining thereafter.

About Gigamon

Gigamon delivers a Deep Observability Pipeline that efficiently distributes network telemetry to cloud, security, and observability tools. The platform helps organizations close security gaps, optimize tool costs, and better secure and manage their hybrid cloud infrastructures.

The company serves over 4,000 customers worldwide, including more than 80% of Fortune 100 companies, 9 of the top 10 mobile network operators, and hundreds of governments and educational institutions.